Refunds and disputes

If you are not happy with how a return or refund was handled, please contact our customer care first. Most issues are resolved quickly. If the matter is still unresolved, you can write to our Grievance Officer, whose details are listed in our Seller Policy.

Please avoid raising a chargeback with your bank while we are processing your refund, as it can delay the process. Refund timelines are explained in our Returns and Refunds Policy.